Privacy Policy

At Pet Voria, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website. By using our website, you agree to the practices described in this policy.

Information We Collect

When you visit our store or place an order, we may collect the following information:

  • Personal details such as your name, email address, phone number, and shipping address
  • Payment information (processed securely through third-party payment providers)
  • Order details and purchase history
  • Device and browser information, IP address, and browsing behavior on our site
We only collect information that is necessary to provide and improve our services.

How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate with you about your order, updates, or support requests
  • Improve our website, products, and customer experience
  • Send promotional emails or offers (only if you choose to receive them)
  • Prevent fraud and ensure website security

Sharing Your Information

We do not sell or rent your personal information. Your data may be shared only with trusted third parties who help us operate our store, such as:

  • Payment processors
  • Shipping and logistics partners
  • Website and marketing service providers
These partners are required to keep your information confidential and use it only to perform their services.

Cookies & Tracking Technologies

Pet Voria uses cookies and similar technologies to:

  • Improve website functionality
  • Understand how visitors use our site
  • Enhance your shopping experience
You can choose to disable cookies through your browser settings, though some features of our website may not function properly.

Data Security

We take reasonable measures to protect your personal information using secure technologies and industry-standard practices. While no system is 100% secure, we work hard to safeguard your data against unauthorized access or misuse.

Your Rights

Depending on your state, you may have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your data
  • Opt out of marketing communications
You can exercise these rights by contacting us using the details below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

Children’s Privacy

Pet Voria does not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal data, please contact us so we can remove it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised date.